Enter the required credentials and sign in. Go to the Microsoft Store app and enter “ HEVC” in the search bar.To download HEVC Video Extensions, you’re going to have to log in to your Microsoft account. Microsoft currently charges $0.99 for them.
That’s because the HEVC extensions, unlike HEIC/HEIF extensions, aren’t free. Let us know in the comments below if this method fixes the issue.As mentioned, the HEVC extensions won’t automatically install on your Windows computer. The cache will update as the apps are launched. This script basically stops the client license service, renames the cache, and restarts the service again. Launch it and it should now open, reacquire a new and valid license. Go to the Windows Store and reacquire the app.Go to the Start menu and uninstall the app exhibiting the behavior.(You can right click the Start button and select Command Prompt (Admin)). Execute the batch file from an administrator privileged command prompt.Save the file (somewhere easy to find) as "license.bat" (Note the.Move %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bakĮcho = RECOVERING LICENSES FROM BACKUPĬopy %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.bak %windir%\serviceprofiles\localservice\appdata\local\microsoft\clipsvc\tokens.dat
Paste the following text into the blank document:.Thankfully, there is a manual workaround that you can execute to fix this issue right now. So basically if you installed the app prior to 2/23 then you would hit this issue and removing and reinstalling the app won't fix the problem." Removing an app and installing again doesn’t clear the cache, so even if you do this the app still fails to acquire a new license on startup. Unfortunately, this exposed another issue whereby the Store would fail to acquire a new license if one already existed – regardless of whether the license had expired. "There was an issue with the Store Licensing Service which meant that the Preview Apps were given a license that timed out far too quickly. In a post on the official Microsoft support forums, we have learned that this issue stems from the Windows Store failing to acquire a new license for the apps. Fortunately, the issue has been pinpointed and it has to do with the Windows Store Licensing Service. Unfortunately, this method does not work with the Office Touch apps.
The same issue occurs with various other apps and typically a solution would be to uninstall the app and then reinstall the app. You can read about the issue here - basically, the apps would not launch, showcasing an error that says "This app can't open." Two weeks ago, we brought to light an issue with Office Touch Preview, a suite of apps released by Microsoft to the Windows Store for Windows 10 Technical Preview users.
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